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Marloo Knowledge

Marloo learns to work the way your firm does.

Tell Marloo how your firm works once. Every meeting note, file note and advice document it produces from then on starts from your firm’s own definition of good, not a generic one.

Knowledge
New context
Regional
Company
User
Skills
Planners & Advisers Code of Ethics
Federal Register of Legislation
The 12 ethical standards all relevant providers must comply with – trustworthiness, competence, honesty, fairness, and diligence beyond minimum legal duties.
ABS indicators
Australian Bureau of Statistics
CPI, GDP, wage growth, employment and the wider economic data Marloo cites in commentary and annual reviews.
AFCA Approaches
Australian Financial Complaints Authority
RBA cash rate
Reserve Bank of Australia
Official cash rate target, historical decisions, and the rate environment Marloo references when describing lending and deposit conditions.
Corporations Act 2001
Federal Register of Legislation
The primary legislation governing financial services, financial product advice, AFS licensing, and the best interests duty in Australia.
ATO tax rates & codes
Australian Taxation Office
Company instructions
Instructions Marloo applies to every adviser at the firm.
Tell Marloo about your firm, your voice, mandatory disclosures, and how you write to clients.
Visible to everyone at your firm. Add links here and Marloo will read them
Dictionary
Names, terms, and spelling corrections Marloo should recognise.
Add
Keywords
No keywords added yet.
User instructions
Instructions Marloo applies whenever it writes for you.
Tell Marloo about how you like to write — voice, sign-off, any defaults to remember.
Private to you
From Marloo
Draft working paper
Topics, decisions and action register
Prepare client meeting
Pre-meeting briefing from recent activity
Practice attention list
Weekly overdue tasks and follow-ups
Morning briefing
Today's priorities and run order
Identify vulnerable clients
Vulnerability indicators ranked by urgency
Find uncontacted dependents
Adult dependents overdue for contact
All skills
Prepare client meeting
Pre-meeting briefing from recent activity
Run skill
What it does
Pulls the client’s recent meetings, emails and tasks
Summarises open actions and changes since you last met
Drafts an agenda and questions for the meeting
Runs before each meeting on your calendar

Why it helps

Less correcting. More advising.

Knowledge builds your firm’s standard, and ASIC’s, into every draft, so the output reflects how your firm advises before anyone touches it. Less time fixing, reviewing and sending drafts back. More time on the advice itself, and the clients it’s for.

Set it once

Upload your advice framework, approved product list and terms of business. Write your instructions once, in plain language.

Every output follows it

Meeting notes, file notes, client emails, SOAs and ROAs all start from your firm’s standard automatically.

It remembers how you work

Marloo tracks how each adviser writes over time, visible and editable, layered on top of the firm’s rules.

How it works

Three layers. The same ones your firm already runs on.

Regulation, network, company and individual, each shaping the work before it’s written, not after.

Regional

The legal and regulatory floor Marloo maintains for Australia, from ASIC guidance to the Code of Ethics. Locked, so it’s always current.

Company

Your advice framework, compliance documentation, approved product list and the instructions every adviser should follow.

User

How you personally write. Marloo remembers it over time, and you can see and edit what it’s learned.

What advisers say about Marloo’s knowledge

Active context

Knowledge shapes the draft, not just the review.

Once your firm’s standards are in, they apply everywhere Marloo writes, without you setting anything up per document or per adviser.

Company instructions apply to every adviser’s output, automatically

User preferences layer on top, without touching firm-wide settings

ASIC and Code of Ethics baseline included by default, no setup required

Files, links and plain-language instructions all count as knowledge

Keep exploring

More Marloo features

Client View

Everything about your client,
always up to date

Every meeting, document, email, task, and note for every client in a single timeline. Instant context before any interaction. No more digging through folders and inboxes.

Every client interaction in one timeline. Meetings, documents, emails, tasks.

Instant context before every client interaction.

Search across all client data in seconds.

Explore Client View
JD
John Davidson
Individual
Net worth
$6,240,000
Assets
Super$2,745,600
Australian shares$1,684,800
Managed funds$1,185,600
Cash and property$624,000
Potential gaps

Worth a closer look

Marloo found two areas to review before the next meeting.

Risk profile

Growth

ConservativeGrowth

John is comfortable with a growth portfolio and short-term market swings. His long time frame supports a higher allocation to shares and managed funds.

Milestones

Key dates ahead

SEP
3
2026
Fixed mortgage rate endsPayment may rise by ~$920/month. Review refinance options.
OCT
14
2026
Super contribution reviewCheck concessional contributions before year end.
JUN
14
2027
SOA review dueRefresh objectives, insurance and investment recommendations.
Emails

Your inbox,
finally working for you

Every client email powers Marloo to work for you. Ask Marloo, documents, client summaries. All informed by your inbox.

Every client email in their profile, summarised and ready to scan.

Text, attachments, and images. Nothing missed.

Draft replies, prep for meetings, generate documents. All from your email history.

Explore Emails
Marloo
Ask Marloo
Tasks

Every next step ready to move.

Once you generate the meeting summary, Marloo pulls out the actions, follow-ups, and next steps. Each task stays connected to the client and the conversation behind it.

Turn the agreed actions in a meeting summary into clear tasks.

Every task connected back to the client and the moment it came from.

Set up workflows once. Marloo runs them every time.

Explore Tasks
Tasks
+ New
To-do5
In progress1
Completed2
Search
Filter
Remind date
Send follow-up email to Alice following our meeting
1d agoAlice Wright
Check in with Steve about our upcoming meeting and do meeting prep
TomorrowSteve Murray
Draft and send SOA for Jane
In 2 daysJane Patel
Research new ETF options for fixed income
1d agoSarah Chen
Review Q1 portfolio performance
In 3 daysBen Thompson
Trusted by the best advisers

Frequently asked questions about Marloo Knowledge

Files, links and plain-language instructions. Upload your advice framework, approved product list and terms of business, or write instructions in your own words.

No. The regional baseline for Australia is included by default. Marloo maintains it and it’s locked, so it’s always current.

Meeting notes, file notes, client emails and SOAs and ROAs all start from your firm’s standard, without setup per document or per adviser.

Yes. User preferences layer on top of company instructions without touching firm-wide settings.

Yes. Marloo remembers how you write over time, and you can see and edit what it’s learned.

Your calling is advice,
not admin

Set up in minutes. Start with your next meeting, completely free.

Start with your next meeting
See it in action